Privacy policy

 

Mokamug

Effective Date: January 1, 2024

Welcome to Mokamug! Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website, https://www.mokamug.com.

Information We Collect

When you visit our site or make a purchase, we collect the following types of information:

Personal Information:

  • Contact Information: Your name, billing and shipping address, email address, and phone number.
  • Payment Information: Credit card numbers and other payment information necessary to process your order.
  • Purchase Information: Details about the products you buy, the date and location of the purchase.

Automatically Collected Information:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: Information about how you interact with our site, including pages viewed, links clicked, and other actions taken.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Your Orders: To process payments, arrange for shipping, and provide you with order confirmations and updates.
  • Improving Our Services: To analyze and understand how our customers use our site and services, to enhance user experience, and to develop new products and services.
  • Marketing Communications: To send you promotional materials, updates, and special offers (you can opt-out at any time).
  • Customer Support: To provide you with customer support and respond to your inquiries and requests.

Sharing Your Information

We share your information with third parties to help us use your information as described above. For example:

  • Service Providers: We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • Payment Processors: We share your payment information with payment processors to facilitate transactions.
  • Shipping Partners: We share your shipping information with logistics partners to deliver your orders.

Your Rights

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by contacting us at hello@mokamug.com.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the instructions in those emails or by contacting us at hello@mokamug.com.
  • Request Data Deletion: You can request that we delete your personal information, subject to certain legal requirements.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our site and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mokamug
Email: hello@mokamug.com